Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
This cancellation period begins from the day on which you or a person you authorized, who is not the deliverer, have received the goods.
In order to make use of your right of cancellation, please contact us (Solidmagic, Alexander de Cova, Warschauer Str. 58a, 10243 Berlin, Tel.: 0176 44460558, email: office@solidmagic.org) with a clear explanation, for example by Post or email in which you share your decision to revoke the contract. As soon as we have received your cancellation, we will send you a confirmation by email immediately.
In order for the cancellation period to be preserved, it is sufficient if you send the notification of the revocation before the deadline.
Loss of the right of withdrawal
Your right of withdrawal expires in a contract for the delivery of digital content that is not stored on a physical data carrier as soon as the provider begins with the contract execution, on the condition that you:
1. expressly approved that the provider begins with the execution of the contract before the end of the cancellation period, and
2. Have recognized that you lose the right of withdrawal through your consent.
Important note on products such as DVDs, software and other articles with data carriers or download access/video stream:
Such products cannot be exchanged as soon as the seal opened or the download/video stream has been called up. This is required by law to prevent a customer from drawing a financial advantage by using the product completely and returning it. Similar to a visit to the cinema, you cannot watch the film and then reclaim your money just because you didn't like it.
Consequences of the revocation
If you revoke the contract, we will reimburse you all payments you made, including the delivery costs (with the exception of the additional costs that will arise if you have chosen a more expensive shipping method), immediately and at the latest within fourteen days from the day, on the we received your cancellation. For the refund we use the same means of payment that you used in the original transaction, unless something else has been agreed. The repayment does not incur any additional costs. We reserve the right to refuse the repayment until we get the goods back or you have provided the proof that you have sent the goods back - depending on what occurs first.
Please send the goods back to us immediately and at the latest within fourteen days after the revocation. The deadline is observed if you send the goods before the fourteen -day deadline. You cover the direct costs of the return. For any loss of value of the goods, you are only liable if this loss is due to a handling that was not necessary to check the nature, properties and functionality of the goods.