Terms & conditions
These general terms and conditions apply to all contracts for the purchase of goods and the use of services that you conclude with the company Solidmagic (Alexander Wirsching, Warschauer Str. 58a, 10243 Berlin) via the website https://solidmagic.org . Deviating conditions of the customer are only recognized if we have expressly and in writing.
Conclusion of the contract
The product representations on our website only serve for information and do not represent a binding offer. If you give up an order, you will spread us a binding offer that we can accept within 5 days by sending an order confirmation or by delivery of the goods. Your offer remains binding for 5 working days from the receipt. If we do not submit a declaration of acceptance within this period, your offer is considered rejected.
Retention of title
The goods remain our property until full payment.
Payment options
You can also pay your order in advance (transfer), PayPal, credit card and digital products. When paying in advance, the goods will be sent immediately after receipt of payment. The invoice amount must be transferred to our account within 14 days of ordering.
Shipping and delivery costs
We deliver within the EU. The shipping costs are displayed separately in the order process and must be paid in addition to the value of the goods, unless the goods value exceeds € 100 - then the delivery is free. Depending on the availability, shipping takes place with DHL, UPS, DPD or GLS. If you find that the goods have obvious transport damage, please inform the deliverer immediately and refuse to accept it.
Right of withdrawal
You have the right to revoke your contract declaration in text form (e.g. by email) or by returning the goods within 14 days without giving reasons. The cancellation period begins with the preservation of this instruction in text form, but not before receipt of the goods or the first partial delivery. The right of cancellation does not apply to sealed audio or video recordings or software if the seal has been removed by you, as well as goods made according to your special requirements.
Warranty
If the delivered goods have defects, the statutory warranty rights are entitled to. For used goods, the warranty period is one year from delivery. Otherwise there is a period of two years. Defects that arise from improper use or unauthorized repair attempts are excluded from the warranty. For digital products such as videos, tutorials and e-books for download, no warranty is taken over, unless the defect is based on an error from the data carrier.
Liability
We are fully liable for damage caused by violation of life, body or health and that are based on an intentional or negligent breach of duty on our part or such a breach of duty by our legal representatives or vicarious agents. The statutory liability provisions apply to all other damage.
arbitration
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be found at https://ec.europa.eu/consumers/odr/. Consumers can use this platform to accommodate disputes.
Final provisions
For this contract, the law of the Federal Republic of Germany applies to the exclusion of the UN sales law. If a determination of these terms and conditions is ineffective, the validity of the other provisions remains unaffected.
Batteries and batteries
According to the battery law, we are obliged to take back used batteries and batteries free of charge and to dispose of it in an environmentally friendly manner. You can return batteries that we have sold again after use.
Pollutant batteries are marked with the symbol of a crossed -out garbage can. The following pollutants can be included in the batteries:
CD = cadmium
HG = mercury
PB = lead
Please dispose of old batteries via the corresponding state withdrawal systems and not via household waste. You can give old batteries free of charge at municipal collection points or wherever batteries are sold.